Map business services to infrastructure components
Speed up the delivery of projects and provisioning
Support management frameworks such as ITIL, ISO20000, CoBit and others.
If there is frustration caused by a lack of accurate, supported knowledge of the IT infrastructure, coupled with the inability to confidently predict costs, risk, capacity, or the impact of component failure – then our Data Centre Infrastructure Management (DCIM) technology will help you. The AssetGen range provides the detailed cross-platform knowledge base needed by infrastructure and service delivery teams, complementing existing device monitoring tools and service desks. more